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 We can have no doubt that the current economic crisis and its ramifications for job security are among the most concerning issues on everyone’s minds. While we are inundated almost on a daily basis with news of big corporations going bust, it is quite easy to forget that the biggest potential casualties are your peace of mind and health.
The times may be stressful, and have the potential to affect your employees’ health, with repercussions for their job performance. In addition, as more and more employees seek health care, the cost of benefits programmes can also escalate.
As your insurance and employee benefits service provider, your health and your employees’ health are matters of the utmost concern to us. One of your key priorities should be to ensure that healthcare programmes, while serving the needs of your organisation and its employees optimally, are also kept manageable from a cost perspective.
The challenge is to find the optimum balance between ensuring employee welfare and keeping a lid on costs.
What constitutes the best cover?
An effective healthcare programme will have the following characteristics:
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Comprehensive scope of cover |
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Access to the best quality insurers and hospitals
Consistency with collective labour agreement requirements
Customised to the company’s requirements |
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Cost-efficiency |
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Aggressively negotiated premiums
A variety of payment options |
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Exceptional service |
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A team of healthcare insurance experts that you can call upon
Agreed levels of response and compliance, ensured through Service Level Agreements |
Claims Management
| While the vast majority of healthcare claims are straight forward, the insurance broker’s mediation may be called in for certain types of claims. The most common types of such claims include: |
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Declined Claims – where the employee may have had a claim wrongly denied
Ex Gratia Claims – where the company may be paying unwanted claims
Problem Claims – claims involving long-term treatment or non-responsive insurers |
Expatriate Healthcare Insurance
Expatriate Health Schemes cover international assignees seconded to overseas locations. The demand for expatriate health insurance exists because local medical facilities, particularly in less developed countries, are either unacceptable or not readily accessible, due to language or legal barriers. The need to have access to advanced facilities means that it is important for the expatriate health scheme to offer comprehensive benefits, with few or none of the benefit sub-limits typically found in local schemes.
The JLT Value Proposition
JLT’s in-country teams work closely with regional and London employee benefits/healthcare insurance specialists to review and customise programmes. JLT Asia has oversight of around US$50 million in healthcare premiums in the region, representing over 250,000 insured members. This volume of business placed to the market, and our global presence enables us to negotiate favourable terms with insurers. Our clients are from a cross-section of businesses, from banks and financial services to manufacturing, retail and hospitality.
Queries/Comments? Write to us ! |