Claims Consultancy

JLT provides Claims Broking and Specialist Claims Consultancy services through our subsidiary company Echelon Risk Consulting Asia Pte. Ltd. We recognise that insurers and reinsurers actively mobilise in the face of major claims by appointing experts whose perspectives may be different to that of the policyholder.

This concept is addressed within The Echelon mission statement:

"Our objective is to provide a specialist resource to be deployed in the investigation, measurement and settlement of significant insurance claims. Our mission is to deliver creative solutions, to achieve resolution where dispute prevails and to promote the integrity of the professions we represent. Echelon will challenge the conventional claims process by providing parity in expert representation and restoring balance in a changing insurance market."

Areas of Expertise

Echelon works with clients to:

• Create a strategy to manage the claim with agreed building blocks and timetables
• Examine technical issues on an equal footing with insurers and reinsurers' appointed experts
• Negotiate and deliver the best possible recovery
• Provide expert advice on the maximum scope and value a of claim that can be pursued in line with the coverage available
• Provide guidance and control in the response and release of information requested by Adjusters/Insurers